Course FAQs

PLEASE NOTE: When you purchase a course, you will immediately receive an email from the Natural Heart Doctor Learning Center. The email will be sent to you from this email address, noreply@notify.thinkific.com

Please check your spam folder if you cannot find this email in your inbox. This email has instructions for setting up your password to Thinkific to access your course. Once you have set up your Thinkific password, you can access the course. 

PASSWORD Reset: If you do not have your password, please reset it using this link here: https://nhd-learning-center.thinkific.com/users/password/new

If you do not receive a password reset email from noreply@noreply.thinkific.com, please be sure to check your spam/junk folder to see if the email was delivered there.

You’ll find answers to other common questions listed below on this page. 

If you can’t find what you are looking for, please email us at coursesupport@naturalheartdoctor.com

All course materials and video replays are housed in an online learning platform called Thinkific.

When you purchased the course, you received an email from Thinkific (from noreply@noreply.thinkific.com) with instructions to set up your password and complete your course enrollment.

If you have not completed this process, please email us at coursesupport@naturalheartdoctor.com and we will help you finish the course enrollment process.

Here are instructions and some visuals to help you understand how to access the course after you have completed your enrollment.

To log into the palpitations course, visit this URL in a web browser: https://nhd-learning-center.thinkific.com/users/sign_in

You will be taken to a web page that contains the log in form like you see below.

On the sign in web page, you will need to enter in the email address you used to enroll in the course along with the password you previously created.

If you forgot your password, please visit this URL to reset it: https://nhd-learning-center.thinkific.com/users/password/new

If you reset your email and do not receive a password reset email from noreply@noreply.thinkific.com, please be sure to check your spam/junk folder to see if the email was delivered there.

After successfully logging in, you will be taken to the Thinkific dashboard where you will be able to see the course, or courses, that you are enrolled in.

Please double check the login URL is correct. This is the login URL: https://nhd-learning-center.thinkific.com/users/sign_in

Please also double check that the spelling of your account’s email and password are correct.

If you forgot your password, please visit this URL to reset it: https://nhd-learning-center.thinkific.com/users/password/new

If you reset your password and do not receive a password reset email from noreply@noreply.thinkific.com, please be sure to check your spam/junk folder to see if the email was delivered there.

If you are unable to reset your password, contact us at coursesupport@naturalheartdoctor.com for further assistance.

After successfully logging in, you will be taken to the Thinkific dashboard where you will be able to see the course, or courses, that you are enrolled in.

To begin the course and access all course materials, click the “Start Course” button and you will be taken directly to the course.

Links to the live online training sessions are located within the course.  Please log in and navigate to the course.  

The link to the live training sessions will be located in the Welsome Section in the beginning of the course.  

Due to privacy reasons, we cannot disclose the live link here in the FAQs.  Please contact coursesupport@naturalheartdoctor.com if you are unable to locate the link for the live training sessions.  

Here are the session titles and dates for the course, Natural Treatment Solutions for Palpitations.

Please note that all live sessions begin at 8pm Eastern on the specified date. 

  1. What’s the diagnosis? (Monday, June 26, 2023)
  2. Don’t Panic- What to Do When You are Suffering (Thursday, June 29, 2023)
  3. Eat Well- What Foods to Eat / Not Eat / Hydration (Monday, July 3, 2023)
  4. Live Well- Sleep / Sun / Movement / Toxins (Thursday, July 6, 2023)
  5. Think Well- Find Your Happy (Monday, July 10, 2023)
  6. Test, Don’t Guess (Thursday, July 13, 2023)
  7. Evidence-based supplements (Monday, July 17, 2023)
  8. BioHacking Strategies- Fasting / Sauna / Truvaga (Thursday, July 20, 2023)

We do our best to have the video replays available in the course the following day before 1pm Eastern.  

We will also send all course members an email notification that the video replay is available in the course.

Please log into Thinkific and choose your course from the dashboard. Once you have accessed the course, please select “Course Materials” in the left menu navigation panel. You will then see lesson worksheets and other downloadable materials that are referenced during the course. CLick the DOWNLOAD button next to any item in the list to save it to your computer or mobile device.

To help us provide the best solution, please try a few things to see if they resolve the issue.

  1. Clear the cache on your computer or mobile device.  You may need to research how to do this for your specific internet browser and device.
  2. Try to access the course from a different internet browser or device.  For example, if you are unable to log into the course using the Safari internet browser, we ask that you try to log into the course using Google Chrome , FireFox or another internet browser.

    If possible, you should also attempt to log into the course using a different computer or  device like your phone or  tablet.  

If you are still unable to access the course after trying the steps listed above, please contact us and provide the following:

  • The type of device you are using.
  • Internet browser you are using to access the course
  • Provide any screenshots of the difficulties you are experiencing

Please email this information to coursesupport@naturalheartdoctor.com and we will do our best to help resolve the issue.

About Dr. Keith Smigiel NP, DC

Dr. Keith Smigiel

Dr. Keith Smigiel is a regenerative medicine physician and pain management specialist. He takes an integrative approach to medicine, focusing on customized solutions tailored to individual needs. Using advanced, non-surgical treatments, Dr. Smigiel stimulates your body’s ability to naturally heal itself.

Dr. Smigiel helps people suffering from conditions such as chronic pain and erectile dysfunction, to hair loss and weight gain. Combining treatments such as PRP Therapy, Ozone, Neural Prolotherapy, and IV Infusions with functional rehabilitation, he helps you look and feel better.

He heals the body, instead of just treating the symptoms!

With his professional qualifications as a certified family nurse practitioner, a doctor of chiropractic, and a fellow of the International Academy of Medical Acupuncture, Dr. Smigiel offers patients comprehensive care from a broad perspective of conventional and alternative medicine. He also has extensive experience in functional rehabilitation and chronic pain management.

Dr. Smigiel is married to Angela and has two children, Sophia and Larz. When he’s not busy helping patients, he enjoys hiking, mountain biking, motocross, and boating.

About Dr. James Kneller, M.D., Ph.D., FHRS

Dr. James Kneller, M.D., Ph.D., FHRS

Dr. James Kneller is one of the nation’s leading heart rhythm specialists. Dr. Kneller is certified by the American Board of Internal Medicine (ABIM) in Clinical Cardiac Electrophysiology, Cardiovascular Disease, and Internal Medicine.

As a Fellow of the Heart Rhythm Society (FHRS) and Certified Cardiac Device Specialist (CCDS), Kneller provides comprehensive patient care, combining best medical practice with invasive procedures using state-of-the-art technologies to treat heart rhythm disorders.

Beyond guideline-directed therapies, Kneller is passionate about optimized personal health. With a deep interest in complimentary alternative medicine (CAM), he strives to reduce the need for pharmaceuticals, invasive procedures, and exposure to harmful radiation. With Natural Heart Doctor, he strives to help each and every client to Live Well, Eat Well, and Think Well to attain their 100-year heart!

About Dr. Lauren Lattanza NMD, FACC

Dr. Lattanza Office Visit with Patient

As a Naturopathic Physician, I am trained to treat the whole person and get to the root cause of disease.

I went to Arizona State University where I graduated with a bachelor’s degree in psychology with a depth in physiology and minor in Spanish. After my undergraduate degree I was working on prerequisite classes towards medical school, which is when I came to learn that my values identified best with the principles of naturopathic medicine. I knew that I wanted to help patients identify the causes of disease and be able to offer treatments which would improve their health rather than simply treating symptoms.

I dedicated the next 4 years to the Southwest College of Naturopathic Medicine in Tempe, Arizona where I attained my Doctorate of Naturopathic Medicine. I served as Class President all 4 years, Board of Trustees – Student Trustee, spoke as the Club President for our branch of Toastmasters, and was voted by my peers and attending physicians to earn the Outstanding Leadership Award for the Class of 2020. Throughout medical school I took it upon myself to work alongside MDs, DOs, chiropractors, and functional medicine practitioners in addition to naturopathic physicians.

As a Spanish speaking student, I was able to volunteer with community clinics around Phoenix and provide free healthcare to low-income families. Due to this combined exposure, I came to find my passion in treating cardiometabolic and digestive disorders that are all too common, yet largely preventable. I took the opportunity to learn the broad spectrum of healthcare so I can ensure that I am able to provide my patients with the best options.

About Dr. Jack Wolfson DO, FACC

Dr. Wolfson Office Visit with Patient

Dr. Jack Wolfson is a board-certified cardiologist, Amazon best-selling author, husband, father, and the nation’s #1 Natural Heart Doctor.

For more than two decades, more than one million people have enjoyed the warmth, compassion, and transformational power of his natural heart health courses and events.

Dr. Wolfson is the founder of Natural Heart Doctor Scottsdale, his heart health practice in Arizona, and Natural Heart Doctor, an online resource center with natural health information. Doctors from across the globe reach out to Dr. Wolfson for training and education in holistic health practices.

He has been named one of America’s Top Functional Medicine Doctors and is a five-time winner of the Natural Choice Awards as a holistic M.D. Dr. Wolfson’s work has been covered by more than 100 media outlets, including NBC, CNN, and the Washington Post. His book “The Paleo Cardiologist: The Natural Way to Heart Health” was an Amazon #1 best-seller.

Dr. Wolfson and his wife Heather have four children and are committed to making the world a better place to live. They provide for those in need (including animals) and support natural health causes through their philanthropic efforts.

Chiropractic

Our chiropractor is an expert at adjustments and holistic chiropractic care and works closely in conjunction with the other health care experts at Natural Heart Doctor.

Call (480) 535-6844 for details and scheduling.

IV Therapy

We use specially formulated natural vitamins and minerals that are injected into a vein to prevent or treat dehydration. Ideal for people in Arizona.

Call (480) 535-6844 for details and scheduling.

Acupuncture

Stimulate your body’s natural healing abilities and promote physical and emotional well-being with acupuncture at Natural Heart Doctor.

Call (480) 535-6844 for details and scheduling.

Health Coaching

Our health coaches use evidence based skillful conversation, clinical interventions, and strategies to engage you actively and safely in health behavior changes.

Call (480) 535-6844 for details and scheduling.

Cardio Tests

We use the most advanced testing in the world to assess heart health and to identify the root cause of your health issues.

Call (480) 535-6844 for details and scheduling.

Office Visits

Schedule an office visit with one of our cardiologists, holistic physicians, chiropractor, or health coaches.

Call (480) 535-6844 for details and scheduling.

Frequently Asked Questions

I’d like to receive an online second opinion from Natural Heart Doctor. What do I do next?

You can initiate a second opinion online through our website at any time. To begin, select the team member you’d like to speak with and open an account.

Click here for cardiologist Dr. Jack Wolfson.

Naturopathic Medical Doctor Dr. Lauren Lattanza. Get details.

Naturopathic Medical Doctor Dr. Tonia Rainier. Get details.

Click here for  Natural Heart Doctor Health Coach.

Alternatively, you can email health@naturalheartdoctor.com. A member of our care team will help guide you through the process of starting a second opinion.

What is the cost of a Natural Heart Doctor Online Second Opinion?

The cost for most second opinions varies by team member. This fee includes information collection, a phone or video consultation, a second opinion from a Natural Heart Doctor specialist and guidance throughout the process from your personal Care Team at Natural Heart Doctor.

Cardiologist Dr. Jack Wolfson’s Second Opinion Fee is $1500.

Holistic Physician’s Dr. Lauren Lattanza’s Second Opinion Fee is $250.

Naturopathic Physician Dr. Tonia Rainier’s Second Opinion Fee is $250.

Note: We apply the Online Second Opinion Call fee as a credit to any future consultations with Natural Heart Doctor, should you choose them.

Will my insurance cover the cost of a Natural Heart Doctor Online Second Opinion?

Most likely, no. Most health plans do not cover online second opinions or consultations. You are responsible for the cost of our second opinion. Natural Heart Doctor cannot file a claim with your insurance carrier, nor can we provide a procedure (CPT) code for this service.

What is the timeline to receive an online second opinion?

We do our best to schedule your second opinion as quickly as possible. Typically, it takes 5 to 7 business days after your information has been collected to receive your phone or video online second opinion.

What information do you need in advance of our call?

Our office will send you a short questionnaire to complete and return. We DO NOT need your complete medical records.

How many questions can I ask the expert during our call?

You may ask a maximum of five questions. This is to ensure that the expert has sufficient time to devote to each question. All questions must be finalized before your online meeting.

What should I expect to receive once my second opinion is complete?

You will receive a summary of our discussion along with our second opinion. The second opinion will be in written form. After you have reviewed the second opinion, a Natural Heart Doctor clinician will follow up with you by phone to address general medical questions about the information provided in the second opinion.

What if I have follow-up questions for the expert after I have reviewed my second opinion?

If you have a clarifying question about an expert’s response to one of the questions in your second opinion, and the Natural Heart Doctor clinician is unable to address it, then you may request a follow up session for an additional fee. 

Is my medical and payment information secure?

Natural Heart Doctor is strongly committed to protecting the privacy and security of all our patients. Our website meets all federal requirements for protecting personal health information under the Health Insurance Portability and Accountability Act (HIPAA). All financial transactions are processed by Natural Heart Doctor securely using industry standard payment processing tools.

I would rather visit Natural Heart Doctor for an in-person appointment. What should I do next?

If you would prefer an in-person appointment at Natural Heart Doctor instead of an online second opinion, please call (480) 535-6844 for details and scheduling.

Can I schedule a follow up appointment with the specialist who provided my online second opinion?

Yes, we’re happy to help you on an extended basis. Our clinician can discuss options with you when presenting our second opinion summary.