Searching for products?

Shipping Policy and FAQs

  • We offer free shipping for all orders over $99 in the contiguous United States.
  • Subscribe and Save customers with a shipping address in the contiguous U.S. receive free shipping on all orders.

Frequently Asked Questions

Free shipping is available if the order total is over $99 ( before tax) or if you enroll in Subscribe and Save.  Free shipping is eligible in the contiguous US only. 

Your order will ship one of the following ways:

  • USPS 
  • UPS

*local orders may be picked up at the Scottsdale office

Yes, but all shipping costs are covered by the consumer.  Please note that international shipping is done at the customer’s risk. Once an order has shipped, NHD is no longer responsible for that order. In the case that an order is denied entry by customs, NHD is unable to issue a refund for the order amount or any shipping fees incurred. USPS First Class Mail is not insured. We will not be able to provide assistance if your package is lost, stolen, or undelivered. In the event of a delivery anomaly, you will need to work directly with USPS for resolution.

  1. Log in to your account
  2. Click Manage Subscriptions
  3. Click See Up Coming Orders
  4. Select your order to change and click on the arrow >
  5. Select  Order Date and click on the arrow >
  6. Adjust as needed

All orders ship within 1-2 business days, excluding major Holidays.


  1. Select Ship
  2. Use the shipping address:   6560 N Scottsdale Rd Suite 125  Scottsdale AZ 85253
  3. You will be contacted when order is ready for pick up

Our system will only allow 1 discount code per order. Discounts can not be combined or used with Subscribe & Save items.

Certain companies do not allow their prices on our website. Due to company policy, you must set up an account to access pricing details.

All returned supplements, whether opened or unopened, will be discarded. NHD does not resell returned products as we can no longer ensure the integrity of the product.

​​General Return Policy

You may return any product sold by Natural Heart Doctor (NHD) within 90 days of delivery for a refund or credit of the product price (shipping fees are non-refundable). This does not include courses or downloadable products such as e-books, guides, etc.

All unopened products will receive a 100% refund of the product price. Opened or damaged will receive a product credit. 

To return a product, just email  to request a return authorization form. Please include your name, order number, and the product returned in the email. * Note that we have a 24-48 hour ticket response window.

Any packages returned as REFUSED (meaning you do not open the package and do not pay the shipping fees to send it back to us) will be charged the original shipping cost, deducted from customer refund.

Additionally, packages returned as “undeliverable” may be reshipped at the customer’s expense. NHD will pay for the cost of return shipping plus refund the original shipping cost if the return resulted from our error.

All items should be returned in their original product packaging.

Receiving Your Refund:

After receiving and processing your return, we will refund your product or products. If you are due a refund for non-returnable items, we will issue a refund when you contact us.

This period of time includes

  • 5 to 7 business days for us to receive your return from the shipper
  • 12 to 14 business days for us to process your return.
  • The time it takes your bank to process your refund request ( see below for specific guidelines)

We will notify you via e-mail of your refund once we have received and processed the returned item.

How Refunds are Issued

If you pay by

Your refund will go to

… after your return is processed

Credit card

Credit card

5-7 business days

Bank account/debit card

Bank account/debit card

5-10 business days

If you have additional questions, please email or contact the warehouse at 480-535-6844 option #1

NOTE: While our refund policy is generous, we reserve the right to deny a refund and/or issue a credit in place of a refund if we determine that our policy is being abused.

About Dr. Lauren Lattanza NMD, FACC

Dr. Lattanza Office Visit with Patient

Dr. Lauren Lattanza Fees

20 Minute Virtual Call: $250

Initial In-Person Appointment:

Follow Up In-Person Appointment:       

As a Naturopathic Physician, I am trained to treat the whole person and get to the root cause of disease.

I went to Arizona State University where I graduated with a bachelor’s degree in psychology with a depth in physiology and minor in Spanish. After my undergraduate degree I was working on prerequisite classes towards medical school, which is when I came to learn that my values identified best with the principles of naturopathic medicine. I knew that I wanted to help patients identify the causes of disease and be able to offer treatments which would improve their health rather than simply treating symptoms.

I dedicated the next 4 years to the Southwest College of Naturopathic Medicine in Tempe, Arizona where I attained my Doctorate of Naturopathic Medicine. I served as Class President all 4 years, Board of Trustees – Student Trustee, spoke as the Club President for our branch of Toastmasters, and was voted by my peers and attending physicians to earn the Outstanding Leadership Award for the Class of 2020. Throughout medical school I took it upon myself to work alongside MDs, DOs, chiropractors, and functional medicine practitioners in addition to naturopathic physicians.

As a Spanish speaking student, I was able to volunteer with community clinics around Phoenix and provide free healthcare to low-income families. Due to this combined exposure, I came to find my passion in treating cardiometabolic and digestive disorders that are all too common, yet largely preventable. I took the opportunity to learn the broad spectrum of healthcare so I can ensure that I am able to provide my patients with the best options.

About Dr. Jack Wolfson DO, FACC

Dr. Wolfson Office Visit with Patient

Dr. Jack Wolfson Fees

30 Minute Virtual Call: $1500

Initial In-Person Appointment:

Follow Up In-Person Appointment:       

Dr. Jack Wolfson is a board-certified cardiologist, Amazon best-selling author, husband, father, and the nation’s #1 Natural Heart Doctor.

For more than two decades, more than one million people have enjoyed the warmth, compassion, and transformational power of his natural heart health courses and events.

Dr. Wolfson is the founder of Natural Heart Doctor Scottsdale, his heart health practice in Arizona, and Natural Heart Doctor, an online resource center with natural health information. Doctors from across the globe reach out to Dr. Wolfson for training and education in holistic health practices.

He has been named one of America’s Top Functional Medicine Doctors and is a five-time winner of the Natural Choice Awards as a holistic M.D. Dr. Wolfson’s work has been covered by more than 100 media outlets, including NBC, CNN, and the Washington Post. His book “The Paleo Cardiologist: The Natural Way to Heart Health” was an Amazon #1 best-seller.

Dr. Wolfson and his wife Heather have four children and are committed to making the world a better place to live. They provide for those in need (including animals) and support natural health causes through their philanthropic efforts.


Our chiropractor is an expert at adjustments and holistic chiropractic care and works closely in conjunction with the other health care experts at Natural Heart Doctor.

Call (480) 535-6844 for details and scheduling.

IV Therapy

We use specially formulated natural vitamins and minerals that are injected into a vein to prevent or treat dehydration. Ideal for people in Arizona.

Call (480) 535-6844 for details and scheduling.


Stimulate your body’s natural healing abilities and promote physical and emotional well-being with acupuncture at Natural Heart Doctor.

Call (480) 535-6844 for details and scheduling.

Health Coaching

Our health coaches use evidence based skillful conversation, clinical interventions, and strategies to engage you actively and safely in health behavior changes.

Call (480) 535-6844 for details and scheduling.

Cardio Tests

We use the most advanced testing in the world to assess heart health and to identify the root cause of your health issues.

Call (480) 535-6844 for details and scheduling.

Office Visits

Schedule an office visit with one of our cardiologists, holistic physicians, chiropractor, or health coaches.

Call (480) 535-6844 for details and scheduling.

Frequently Asked Questions

I’d like to receive an online second opinion from Natural Heart Doctor. What do I do next?

You can initiate a second opinion online through our website at any time. To begin, select the team member you’d like to speak with and open an account.

Click here for cardiologist Dr. Jack Wolfson.

Naturopathic Medical Doctor Dr. Lauren Lattanza. Get details.

Naturopathic Medical Doctor Dr. Tonia Rainier. Get details.

Click here for  Natural Heart Doctor Health Coach.

Alternatively, you can email A member of our care team will help guide you through the process of starting a second opinion.

What is the cost of a Natural Heart Doctor Online Second Opinion?

The cost for most second opinions varies by team member. This fee includes information collection, a phone or video consultation, a second opinion from a Natural Heart Doctor specialist and guidance throughout the process from your personal Care Team at Natural Heart Doctor.

Cardiologist Dr. Jack Wolfson’s Second Opinion Fee is $1500.

Holistic Physician’s Dr. Lauren Lattanza’s Second Opinion Fee is $250.

Naturopathic Physician Dr. Tonia Rainier’s Second Opinion Fee is $250.

Note: We apply the Online Second Opinion Call fee as a credit to any future consultations with Natural Heart Doctor, should you choose them.

Will my insurance cover the cost of a Natural Heart Doctor Online Second Opinion?

Most likely, no. Most health plans do not cover online second opinions or consultations. You are responsible for the cost of our second opinion. Natural Heart Doctor cannot file a claim with your insurance carrier, nor can we provide a procedure (CPT) code for this service.

What is the timeline to receive an online second opinion?

We do our best to schedule your second opinion as quickly as possible. Typically, it takes 5 to 7 business days after your information has been collected to receive your phone or video online second opinion.

What information do you need in advance of our call?

Our office will send you a short questionnaire to complete and return. We DO NOT need your complete medical records.

How many questions can I ask the expert during our call?

You may ask a maximum of five questions. This is to ensure that the expert has sufficient time to devote to each question. All questions must be finalized before your online meeting.

What should I expect to receive once my second opinion is complete?

You will receive a summary of our discussion along with our second opinion. The second opinion will be in written form. After you have reviewed the second opinion, a Natural Heart Doctor clinician will follow up with you by phone to address general medical questions about the information provided in the second opinion.

What if I have follow-up questions for the expert after I have reviewed my second opinion?

If you have a clarifying question about an expert’s response to one of the questions in your second opinion, and the Natural Heart Doctor clinician is unable to address it, then you may request a follow up session for an additional fee. 

Is my medical and payment information secure?

Natural Heart Doctor is strongly committed to protecting the privacy and security of all our patients. Our website meets all federal requirements for protecting personal health information under the Health Insurance Portability and Accountability Act (HIPAA). All financial transactions are processed by Natural Heart Doctor securely using industry standard payment processing tools.

I would rather visit Natural Heart Doctor for an in-person appointment. What should I do next?

If you would prefer an in-person appointment at Natural Heart Doctor instead of an online second opinion, please call (480) 535-6844 for details and scheduling.

Can I schedule a follow up appointment with the specialist who provided my online second opinion?

Yes, we’re happy to help you on an extended basis. Our clinician can discuss options with you when presenting our second opinion summary.